School boards in Ontario will have new offices intended to address parents’ concerns about their child’s education.
The Ministry of Education is calling them Student and Family Support Offices.
They are to be in place before the next school year.
A release says it is among the measures aimed at holding school boards more accountable.
“Better access for parents means better outcomes for students,” states Paul Calandra, Minister of Education, in a release.
“Student and Family Support Offices will give families clear answers and timely solutions when it comes to their child’s education. We’re going to continue overhauling an outdated school board governance model so that more resources go into classrooms, teachers have better support, and students have the best chance to succeed.”
All other school boards must submit a report by March 31, 2026, that outlines how they will establish an office by September 1, 2026.
The Ministry says each office will be led by a supervisory officer and be required to acknowledge an inquiry within two business days and respond to parents within five.
It says this will make the education system more responsive and accessible for families.
There is no indication of what funding or how much will be provided to school boards for the offices.
